Leadership Reflections – Want to sleep well at night?

The 2024 Spring outage season is upon us. Last week we had 1920 craft working 111K hours on 100+ sites.

Safety and Quality continues to be our focus. And we have had an excellent start to the year – ZERO injuries and events plus 15 STOP Works, 281 Hazard Hunts, and 815 Open Reports, 76% Leadership Tool Use & 88% Preventive Actions identified to SERs.

How do we continue this mojo? I share some brief thoughts in this video.

Below are a few words from Bryan Williams and Scott Ranaldi, our Safety and Quality Directors, regarding our Safety and Quality focus.

Bryan Williams, Environmental Health & Safety Director:

WE CAN DO MORE IN 2024!

SAFETY & QUALITY DO NOT HAPPEN BY ACCIDENT…. That sounds simple and we have all heard it many times, but it’s true. Working safely while maintaining a high level of quality, are linked together, and that is no accident.

From routine to complicated tasks, we need to keep a sharp focus, consciously and consistently on performing them correctly, which means completing the task safely, without making a human error. As humans, it is inevitable, and we are prone to making potential errors. One of the easiest and most effective ways to reduce the potential of error is through the use of Human Operational Performance Tools (HOP) and Procedures.

Reflecting on the Safety & Quality Reset material we covered last summer, and the positive shift in overall safety and quality performance we achieved, we will continue to follow the same plan this Spring.

  1. What/How What/How

  2. Non-standard Work

  3. Mentorship, CBS, Balmert Safety Tools, and STA Card)

The continued use of these tools will reduce the risk of safety and quality events on projects.

Train Like A Champion. Trust Your Training. Trust Your Tools. Practice Your Craft

Scott Ranaldi, Quality Director:

Sustaining a high level of Quality during field maintenance activities requires three layers of attention:

  • 1st Layer – Planning for the tasks: We need to ensure our teams have the correct documentation for the tasks. Review the steps called out for the tasks and add any further details that will help the team understand the expectations. These details can be verbal, visual (drawings), and written (procedures/ data sheets).

  • 2nd Layer – Following up with the team during the task: The team should be crosschecking the instructions and any visual management guides they were given to the actual components they are working. They also can observe the condition of the components and report any unusual characteristics. These could include wrong bolting, gaskets, or even parts or damage to the component. They will use Peer checking during assembly to verify the instructions are followed and the correct components are assembled in the correct method.

  • 3rd Layer – Final inspection of the completed tasks: The Hold points must be checked thoroughly for all details called out. One very detailed check is worth more than several quick looks. This may require periodic work stop points to do these checks before the tasks are complete.

These three layers of attention to details repeat themselves over and over until our outage is complete. The outcome is a machine that the customer was glad to have your team’s Quality focus during its outage.

Thank you,

Jake