Emergency Fix Builds Partnership at Ravenswood
In early September, our APM U.S. Boiler team was tasked with an emergency outage by L.S. Power at the Ravenswood Generating Station in New York. The team performed a quick repair on a single tube leak lead by Superintendents, Brad Heineman and Jim Ridings.
The team delivered a quick response to the emergency request at Ravenswood. The duration of the outage was shorter than originally planned, being completed in only two days. Our crew worked long shifts in order to return the unit to operation ahead of plan. This led to high customer satisfaction which established a great partnership that bears the opportunity for future work. Representation from Ravenswood commented on the job:
“The gang did an excellent job! The crew behaved like true professionals and worked to mitigate any delay in the return of the unit. Bottom line…we are very pleased with the response!”
Our APM Team demonstrated a high level of professionalism and commitment to excellence at Ravenswood. The quick response and a quicker turnaround represent the high quality of work that our teams display, and it led to a new relationship with a customer. To every individual involved, we extend to you our gratitude! Congrats on another success within APM Boiler!